Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Shipping Rates
   •    Local Delivery (Malaysia):
✔️ Free shipping for all local destinations.
   •    International Delivery:
🌍 Flat rate of RM150 per order for all international destinations.

2. Delivery Time
   •    Orders are typically delivered within 5–20 working days, depending on:
   •    Product availability
   •    Destination country
   •    Customs clearance and courier handling

Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen delays.

3. Order Processing
   •    Orders are processed within 1–3 working days after payment confirmation.
   •    Once shipped, tracking information will be provided (if available).

4. Customs & Import Duties (International Orders)
   •    International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.
   •    We are not responsible for delays caused by customs clearance.

5. Delivery Responsibility
   •    Please ensure your shipping address is accurate at checkout.
   •    We are not responsible for lost or delayed parcels due to incorrect address details provided by the customer.

If you have any questions regarding shipping, feel free to contact us before placing your order.